KEYWORD MACHINE

Support Centre

Why can't I extract my zip file?

Last Updated: Sep 07, 2015 12:23PM AEST
PC / Windows cannot extract zip files that contain files with punctuation symbols in the filename. 

Try renaming your exported file without any punctuations and try downloading/extract the zip file again. 

Punctuation doesn't matter for Macs so Mac users shouldn't have any issues with unzipping CSVs. 

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